PC~DC Services: Complete Listing
| Category | Topic | Solution | Comment |
| Computer | E-mail: Management | Using folders & deleting e-mail | Training issue |
| Computer | E-mail: Security, spam, viruses | Anti-virus, spam blocking | Install/ configure software |
| Computer | E-mail: User Accounts | Add, delete, or modify accounts as required | Usually Windows Mail or Outlook |
| Computer | Hardware: add new | Setup new system | Usually add peripherals |
| Computer | Hardware: upgrade or replace | Add memory, graphics card, hard drive, etc. | Expectations: worth upgrading? |
| Computer | Internet connections | Modem, DSL, Cable, Wireless, T-1, etc. | Cost, availability, and configuration |
| Computer | Malware education, documentation | http://www.symantec.com/norton/security_response | Check "Internet Threat Meter" |
| Computer | Networks: share peripherals | Sharing resources (printers and storage) | Hardware/ configuration issue |
| Computer | Networks: wireless security | Using WPA, AES | Install/ configure software |
| Computer | Organization: Icons- too many, or don't work | Placement (move, group, or eliminate) | Training issue |
| Computer | Organization: Menus- too many, or don't work | Grouping (by program type) | Training issue |
| Computer | Organization: Trouble finding files | File management (Windows Explorer & folders) | Training issue |
| Computer | Performance: Computer hangs or runs slow | Tune-up: defragment, check configuration | Diagnostics: hardware or software? |
| Computer | Performance: Hardware inoperable or unreliable | Verify correct hardware drivers, clean registry | Install from CD or download drivers |
| Computer | Privacy Invasion: Adware & Tracking cookies | Ad-Aware 2009 or simular | Free download available |
| Computer | Privacy Invasion: Internet Firewalls | Norton Internet Security (or similar) | Price varies |
| Computer | Privacy Invasion: Spyware & Phishing | Norton, Spybot - Search & Destroy or simular | Free downloads available |
| Computer | Privacy Invasion: Viruses, Trojan Horses, Worms | AVG, Norton, Avast, Avira or similar | Install software, configure settings |
| Computer | Security: Children and the Internet | Internet settings; Parental Controls, Add-ons | Install/ configure software |
| Computer | Security: Operating System | Windows Update (Service Packs & updates) | Training, scheduling, configuration |
| Computer | Security: Safeguarding Data | Backup strategies, hardware redundancy | Training (possible hardware/ software) |
| Computer | Security: User Accounts | Strong passwords, good habits | Training, configuration |
| Database | Dynamic updates to Web pages | Use data rather than manual page edits | Replace static HTML with database |
| Database | Small business databases | Many solutions & options are available | Replace spreadsheets with database |
| HD | Digital TV- analog being phased out | Digital to analog converter | Hardware/ configuration issue |
| HD | Pre-purchase advice? 720p vs.1080i/p? | Know before you buy | Training, configuration |
| HD | TV / AV Receiver hookup… which cables? | Eliminate unnecessary cables | Training, configuration |
| Media | Need invitations, business cards, flyers? | Various programs | |
| Music | Cassette tapes | Transfer audio to CD, convert to MP3, etc. | No large quantities |
| Music | Convert audio CD to MP3, WMA, or WAV | Several programs are available | A training issue (or I can do) |
| Music | Convert LP Albums or 45s to CD and MP3 | USB turntable and pyro Audio Creator LE | No large quantities |
| Music | Convert MP3, WMA, or WAV to audio CD | Several programs are available | A training issue (or I can do) |
| Music | MP3 Players: storing music & playlists | Windows Media Player, Windows Explorer, etc. | Training issue |
| Office | Access, Excel, Outlook, PowerPoint, Word? | Basic help with office software | |
| Office | Computer and software upgrades | Upgrade office (or setup new office environment) | Methods to safeguard systems & data |
| Office | Presentations and reports for school or office | Documents. spreadsheets, charts, memos, slideshows | |
| Photography | Basic photography | Using Nikon D40x (10.2 Megapixel) | Sorry, no weddings! |
| Photography | Photos: Archival formats & methods | Multiple formats & methods to consider | Usually stored to CD, DVD, Flash drive, HDD |
| Photography | Photos: Copy and digitally repair | Many solutions & options are available | Correct colors, resize, etc. |
| Photography | Photos: Create CD or DVD slideshows | Many solutions & options are available | Audio tracks can be added |
| Photography | Photos: Custom printing | Prints up to 13" x 19" | No large quantities |
| Photography | Photos: Share on Web | Recommend Picasa2 (Its simple and free!) | Free download available |
| Photography | Photos: Transfer media | Scan photos, slides, or negatives | No large quantities |
| Video | Digital camera video | Transfer video files to DVD | No large quantities |
| Video | DVD backup | Backup DVD video or data | (including covers) |
| Video | Legacy VHS or digital video tapes | Transfer/ combine media to DVD | No large quantities |
| Web | Small business web site | Basic (HTML) or dynamic (ASP.NET) solutions | domain/ hosting service prerequisite |
| Web | Web browsers help | Manage Add-ons, etc. | |